Support bulletins describe recent support issues, particularly those that have not yet
been addressed in new software patches or included in user documentation.
GBM Mobile All Versions
Janury 2008 |
Installation and Configuration Trouble Shooting - Bulletin 12
Frequently Asked Questions - Common Support Issues - Installation problems, Camera Configuration, GPS issues
Click here to read the technical
bulletin. |
GBM Mobile for Trimble V4.20
June 2007 |
Trimble Post Processing Work Around - Bulletin 11
Trimble Post Processing problems after Pathfinder Office V4 upgrade
Click here to read the technical
bulletin. |
GBM Mobile V4.10/15/18
May 2007 |
GPS Trouble Shooting - Bulletin 10
GPS Comms log for advanced GPS trouble shooting
Click here to read the technical
bulletin. |
GBM Mobile V4.10/15/18
May 2007 |
Software patch - Bulletin 9
SiRF GPS units and Static Navigation (V4.18 patch)
Click here to read the technical
bulletin. |
GBM Mobile V4.10/15
November 2006 |
Software patch - Bulletin 8
V4.15 patch for GPS connection problems and intemittent instability with Windows Mobile 5.
Click here to read the technical
bulletin. |
GBM Mobile V3.50.0037p
July 2006 |
Loading Custom Forms - Bulletin 7
Procedures for correcting a problem with loading custom forms onto mobile devices with some 3.50.0037p CDs
Click here to download the
the technical bulletin in PDF format. |
GBM Mobile V3.50.0039 and later
September 2005 |
GBM Mobile for ike - Bulletin 6
Software extensions to support special features of ike hardware
Click here to download the
the technical bulletin in PDF format. |
GBM Mobile All Versions
Updated September 2005 |
Hardware for Mobile Mapping - Bulletin 5
Mobile device and GPS hardware options
Click here to download the
the technical bulletin in PDF format. |
GBM Mobile V2.51 and earlier
January 2004 |
Bluetooth GPS with Pocket PC 2002 - Bulletin 4 - Superceeded
Bluetooth GPS units do not work consistently with Microsoft Pocket PC2002.
Click here to download the
the technical bulletin in PDF format. |
GBM Mobile V2.51 and earlier
November 2003 |
MapInfo Symbols - Bulletin 3 - Superceeded
On GBM Mobile Versions 2.51 and earlier, one symbol in each MapInfo font file does not render correctly in MapInfo MapX Mobile.
Click here to download the full
technical bulletin with work-around instructions and a full listing of the affected symbols. |
GBM Mobile Pre V2.10
November 2003 |
Pocket PC 2003 - Bulletin 2
Versions of GBM Mobile prior to V2.10 are not intended for operation under Pocket PC 2003.
Contact Exa-Min or your local reseller for a free upgrade. |
GBM Mobile Pre V2.10
November 2003 |
Unable to detect installation - Bulletin 1
When the maximum number of items are already registered in the start menu on the Pocket PC,
the GBM Mobile installer is unable to add a new entry. Prior to V2.10, GBM Mobile Manager was then
unable to detect that GBM Mobile has been installed onto the mobile device.
Either remove one of the existing start menu items and re-install GBM Mobile
or contact Exa-Min or your local reseller for a free upgrade to V2.10. |